Last updated: November 2025
At Shadows & Stories, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.
By using our website (www.matuszak.us) or purchasing from us, you agree to the terms outlined below.
We collect information from you in several ways to provide the best possible shopping experience:
When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect:
Full name
Email address
Billing and shipping address
Payment information (processed securely through our payment provider; we do not store your card details)
Order details and purchase history
Any messages or inquiries you send us
When you browse our website, we may automatically collect:
IP address and browser type
Device information (desktop, mobile, tablet)
Pages viewed and time spent on the site
Cookies and similar tracking technologies (see Section 7)
If you interact with us through social media (e.g., Instagram, TikTok, Facebook), we may receive limited information from those platforms in accordance with their privacy settings.
We use the information we collect to:
Process and fulfill your orders
Provide order confirmations, updates, and customer support
Personalize your shopping experience
Send marketing emails or updates (only if you opt in)
Improve our website’s functionality, security, and performance
Comply with legal obligations and prevent fraud
We take your privacy and security seriously.
All transactions are processed through secure, encrypted payment gateways (such as Stripe or PayPal). We use SSL encryption across our site and limit access to personal data to authorized personnel only.
While no online system is completely immune to breaches, we take all reasonable precautions to keep your data safe.
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third parties only when necessary to operate our business, such as:
Payment processors (for secure transactions)
Shipping carriers (to deliver your order)
Email service providers (for newsletters or order notifications)
Analytics services (to improve site performance)
Each third party is required to keep your data confidential and use it only for its intended purpose.
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your data (subject to order and legal requirements)
Opt out of marketing emails at any time by clicking “Unsubscribe” in any message
To exercise these rights, contact us at privacy@matuszak.us.
We retain your information only as long as necessary to:
Fulfill your orders
Provide customer support
Comply with legal and accounting obligations
After that period, data is securely deleted or anonymized.
We use cookies to:
Improve website performance and load times
Remember your shopping cart and preferences
Analyze visitor activity to enhance user experience
You can disable cookies through your browser settings, but certain features of the site may not function properly if you do.
Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from minors.
If we learn that data has been collected from a child without consent, it will be promptly deleted.
Our site may contain links to third-party websites (such as social media or payment processors).
We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing personal information.
We may update this Privacy Policy periodically to reflect changes in our business, legal obligations, or best practices.
Any updates will be posted here with a new “Last updated” date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
privacy@matuszak.us
Customer Support Hours: Monday–Friday, 9AM–5PM (EST)
www.matuszak.us